Frequently Asked Questions

We offer done-for-you email marketing including email strategy, campaign management, automation flows, email audits, platform setup & migration, and conversion copywriting. Everything is handled by our team — design, copy, strategy, and execution.

It means we handle everything. You don't need to write a single email, design a template, or manage your email platform. Our team manages strategy, design, copywriting, segmentation, A/B testing, flow building, and reporting. You review, approve, and watch the revenue grow.

We primarily work with Shopify, but also support WooCommerce, BigCommerce, Magento, and any major e-commerce platform. If you're on a custom platform, we can discuss integration options.

We're platform-agnostic — we recommend what's right for your business. We're certified Klaviyo Partners, but also work with Mailchimp, Omnisend, ActiveCampaign, Drip, and 20+ other ESPs. If you're already on a platform you love, we'll help you get more out of it. If you're evaluating options, we'll give you an honest recommendation based on your goals.

Month 1 is dedicated to onboarding: we audit your current setup, research competitors, build your strategy, create segmentation plans, design templates, and set up your flow architecture. By month 2, we're launching campaigns and flows.

Most clients see measurable improvements within the first 30 days — better open rates, higher click rates, and recovered revenue from automation flows. Our 3x ROI guarantee applies to the 6-month mark.

For qualifying stores (generating $40K+/month in revenue), we guarantee that our email marketing services will deliver at least 3x return on your investment within 6 months. If we don't hit that target, we continue working for free until we do.

We provide regular reports on all key metrics: revenue from email, open rates, click rates, conversion rates, flow performance, and list growth. Communication happens via Slack or email, with strategy calls on a schedule that matches your plan tier.

We test everything: subject lines, send times, design layouts, CTA placement, copy variations, and segment targeting. Every test is data-driven with statistically significant sample sizes. We don't guess — we let the data decide.

We follow strict data handling protocols. Your customer data is never shared or used outside of your email marketing campaigns. We comply with GDPR, CAN-SPAM, and other relevant regulations. All team members sign NDAs.

We've served brands across fashion, beauty, food & beverage, home décor, electronics, fitness, health, automotive, SaaS, and more. If you sell products online, we can help maximize your email revenue.

We work best with brands that have at least 5,000 email subscribers, though we can start with smaller lists if you're generating $40K+/month in revenue and actively growing your list.

We offer flexible month-to-month contracts after an initial 3-month commitment. The 3-month minimum allows us to properly set up your email ecosystem and demonstrate results. After that, you can continue or cancel with 30 days notice.

A freelancer gives you one person's skills; we give you an entire team — strategists, designers, copywriters, and a dedicated account manager — at a fraction of the cost. Compared to in-house, we offer 81% cost savings with deeper email marketing expertise and proven systems.

We actively manage your sender reputation through proper authentication (DKIM, SPF, DMARC), list hygiene, engagement-based segmentation, and gradual warming protocols. We monitor deliverability metrics and proactively address any issues.

Simple: fill out our contact form or schedule a free 30-minute strategy call. We'll review your current email setup, identify opportunities, and present a custom proposal within 48 hours.