Custom
Enterprise scope, custom pricing
- Custom campaign volume and scope
- Full lifecycle email management
- Multi-brand or multi-market support
- Dedicated strategic partnership
- Delivery
- Ongoing monthly
No sales call required to buy.
Prefer to talk first? Book a free call
What happens after you order
No mystery, no chasing. Here is exactly how it goes from order to live.
- 1
Place your order online
Buy directly from this page — no sales call, no back-and-forth quoting.
- 2
We email you within 4 working hours
You get a confirmation from our team with next steps and a short intake form.
- 3
You share access & assets
Send over the account access and brand assets listed below so we can start immediately.
See exactly what we need ↓ - 4
We build it
Strategy, copy, design, and build — typically delivered in Ongoing monthly.
- 5
Review, activation & handoff
You review everything before it goes live. We activate it and hand over documentation.
Want to talk it through first? Book a free kickoff call — or tick the box at checkout and we'll send you the link.
What It Is
Custom Campaign Management exists for brands whose needs don't fit a standard tier — think multi-brand portfolios, multi-market sends, non-standard reporting or SLA requirements, or campaign volume beyond even the Elite plan's 20+ a month. Instead of forcing your program into a fixed package, we scope the exact deliverables, volume, and team your account needs.
Every Custom engagement gets a dedicated email team and a true partnership approach — meaning the scope, reporting cadence, and SLAs are built around how your business actually operates, not a template. Pricing is quoted after a short scoping conversation, so you're never paying for capacity you don't need or stuck under-resourced for volume a fixed tier can't cover.
If you're not sure whether your needs justify a custom scope versus one of our fixed tiers, that's exactly what the scoping call is for — we'll tell you honestly if Elite or Scale would serve you better and cheaper.
Who It's For
- You manage multiple brands, storefronts, or markets that need coordinated but distinct campaign programs.
- Your required campaign volume exceeds 20+ a month or has unusual cadence needs (daily sends, multi-timezone scheduling).
- You need custom SLAs or reporting formats to match internal stakeholder or investor requirements.
- You want a true partnership-style engagement with a dedicated team, not a fixed monthly package.
Probably not for you if
- Your needs fit within a standard monthly volume — Elite Campaign Management's 20+ campaigns with a dedicated team likely covers you for a known, fixed price.
- You want to start smaller and prove out the channel first — Starter or Growth Campaign Management are lower-commitment starting points.
- You need a one-time project rather than ongoing management — check our audit and setup services instead.
What's Included
Need this scoped differently?
You're not locked into the scope above. Add your changes in the box when you order, or talk it through on your free kickoff call — we confirm everything before we build.
Book a free call to discuss changesHow It Works
Scoping call
You walk us through your brands, volume needs, reporting requirements, and any constraints. We ask the questions needed to size the engagement accurately.
Custom proposal and quote
We put together a scope document covering campaign volume, deliverables, team structure, and SLAs, with a fixed monthly quote attached.
Team assignment and kickoff
Once agreed, your dedicated team is assigned and we run a kickoff to map the calendar, segmentation, and reporting cadence to what was scoped.
Ongoing delivery
This is an ongoing monthly service — we typically turn a scoping conversation into a signed quote within 48 hours, then move straight into onboarding.
Typical delivery: Ongoing monthly
What We Need From You to Get Started
Have these ready and we can kick off immediately — no back-and-forth delays.
- A brief description of your brand(s), markets, and current email setup
- Your target campaign volume and cadence, if known
- Any specific reporting, SLA, or compliance requirements
- Admin or manager-level access to your ESP account(s) once scoped
- A point of contact who can join the scoping call
Frequently Asked Questions
Pricing is quoted after a short scoping call where we assess your brand count, campaign volume, and reporting needs. We typically turn that conversation into a fixed quote within 48 hours.
Custom engagements are scoped individually, so cancellation terms are agreed as part of your quote — we'll lay them out clearly before you sign anything, and we default to month-to-month terms unless a longer commitment is specifically what you need.
You do — approval workflows (single approver, multi-stakeholder sign-off, etc.) are part of what we scope during the proposal, so it matches how your organization actually operates.
Custom engagements are built to work in any major email platform — Klaviyo, Mailchimp, Omnisend, Attentive — including multi-platform setups.
Custom Campaign Management doesn't have a fixed checkout price since scope varies — book a free audit or scoping call and we'll set up billing once your quote is agreed.
We'll tell you. If the scoping call shows Elite, Scale, Growth, or Starter Campaign Management covers what you need for less, we'll recommend that plan instead of pushing a custom scope you don't need.
Prefer an ongoing, fully managed engagement instead of a one-off build?
See our managed serviceRelated Guides
Win-Back Email Campaigns: How to Re-Engage Dormant Customers
Proven win-back email campaign strategies to re-engage dormant customers. Timing, offers, subject lines, and automation flow design.
The Launch Email Playbook for Coaches: Pre-Launch, Open Cart, and Close Cart Sequences That Convert
Inconsistent launch results aren't a product problem — they're an email problem. Here's the complete launch email sequence for coaches selling courses, masterminds, and group programmes.
Constant Contact for E-Commerce: Campaign Strategies That Convert
Practical campaign strategies for e-commerce brands using Constant Contact — promotional calendars, product announcements, seasonal campaigns, and segmentation basics.
Not sure yet? Talk to a human first.
You don't have to buy blind. Book a free 30-minute call and we'll tell you honestly whether Custom is the right move for your store — or point you at something better.
Prefer email? [email protected] — we read every reply.
Ready to Get Custom Live?
No sales call required — buy online or get a free audit first.